School of Digital Media and AI ·
Optimising Generative AI
Build Business-Ready AI Solutions In 4 Days
From prompt design to deployment: move your team from prompting to secure AI deployment and automation with an agentic workflow specialisation.
- Duration: 4 days, 32 hours
- Funding: SFEC support
Who this course is for
- Teams designing or implementing AI workflows
- Operations, IT and digital leads
- Managers who own business processes ready for automation
What you will learn
- AI foundations and prompt design — understand use cases, prompt clearly, map AI opportunities and identify maturity and investment priorities
- Responsible AI, guardrails and controls — manage bias, hallucinations, safety, compliance checks and risk controls
- Integration, MCP and cross-tool connectivity — connect AI with business apps and data sources using MCP, connectors and APIs
- Build AI assistants — lightweight assistants and simple chatbots with memory, context and Agile improvement
- Testing and troubleshooting — read error logs, find root causes, create test cases, analyse errors and fix workflow issues
- Agentic workflow design — use APIs, RAG and multi-model orchestration to automate real-time or batch workflows
Course overview
Organisations enrol to align AI with business goals, reduce AI risk, connect tools and data, and automate smarter — building assistants and end-to-end agentic workflows on approved data.
The four-day programme equips a team to design, build, test and implement practical AI workflows for business operations, working with Claude and OpenAI models.
Practical learning
Twenty-nine hours of classroom work culminate in a project and oral presentation, so each team leaves with a working, tested AI workflow.
Course fee breakdown
Full course fee: S$2,900
| Funding category | Course fee | Funding | Fee payable |
|---|---|---|---|
| Eligible employer — 70% course fee subsidy | S$2,900 | S$2,030 | S$870 |
| Employer with SFEC — 90% of the remaining fee offset | S$2,900 | S$2,813 | S$87 |
| Others — Self-sponsored | S$2,900 | S$0 | S$2,900 |
Refund policy
No refund will be provided where written notice of withdrawal is received less than three (3) days before the course commencement date, or on or after the course commencement date.
- 100%: Written notice received 30 days or more before the course commencement date
- 50%: Written notice received 14 to 29 days before the course commencement date
- 25%: Written notice received 3 to 13 days before the course commencement date
- No refund: Written notice received less than 3 days before the course commencement date, or after the course has commenced
Company: J L Institution Pte Ltd (UEN 201428614H)
