School of Business · TGS-2026063643
Workplace Cyber Scam Prevention, Response, and AI Verification
One Wrong Click Can Cost More Than Training Your Entire Team
Train your team to detect, verify and respond to phishing, impersonation, invoice fraud and AI-generated scams before money, data or customer trust is lost.
- Course reference: TGS-2026063643
- Course validity period: 7 May 2026 – 6 May 2028
- Mode of training: Classroom
- Medium of instruction: English
- Training hours: 16 hours (14 hours training + 2 hours assessment)
- Class time: 9am to 6pm
- Credential: Certificate of Achievement (issued by J L Institution)
- Duration: 2 days
Who this course is for
- Finance, admin and operations staff who handle payments and requests
- Managers responsible for approvals and escalation
- Anyone who receives external email, calls or invoices
What you will learn
- Identify common cyber scams, behavioural exploitation, digital risks, warning signs and organisational consequences
- Apply counselling assessment techniques to identify scam impacts and appropriate workplace support actions
- Analyse suspicious communications using AI tools and prompt techniques to identify scam patterns
- Evaluate cyber safety practices, verification methods, SOPs and reporting pathways to strengthen anti-scam readiness
Course overview
Scam and cybercrime cases in Singapore run into the tens of thousands a year, and most losses come from victims being manipulated into transferring funds themselves.
This two-day programme builds anti-scam readiness in four steps — spot, verify, respond, support — so the whole team can prevent the loss, protect the trust and be prepared.
Practical learning
Real scam patterns, verification drills and response procedures are rehearsed so the right action is automatic when a suspicious request arrives.
Minimum entry requirements
- 18 years and above
- Possess minimally a Secondary Level and/or listen, speak, read and write English at a proficiency level equivalent to Employability Skills System Workplace Literacy (WPL) Level 4
- Use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 4
- Minimum 1 month of working experience
Course fee breakdown
Full course fee: S$1,200
| Funding category | Course fee | Funding | Fee payable |
|---|---|---|---|
| Singapore Citizens — Aged 40 and above (70% funding) | S$1,200 | S$840 | S$360 |
| Singapore Citizens and PRs — Aged 21 to 39 (50% funding) | S$1,200 | S$600 | S$600 |
| Full course fee — No funding (0%) | S$1,200 | S$0 | S$1,200 |
Course completion requirements
To successfully complete this course, learners must:
- Achieve at least 75% attendance
- Pass the assessment
Certificate awarded
Certificate of Achievement (issued by J L Institution)
Refund policy
No refund will be provided where written notice of withdrawal is received less than three (3) days before the course commencement date, or on or after the course commencement date.
- 100%: Written notice received 30 days or more before the course commencement date
- 50%: Written notice received 14 to 29 days before the course commencement date
- 25%: Written notice received 3 to 13 days before the course commencement date
- No refund: Written notice received less than 3 days before the course commencement date, or after the course has commenced
Company: J L Institution Pte Ltd (UEN 201428614H)
